8c57 Great Scores - Can We Help You? Install Scorc
Can We Help You?


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Can We Help You?

We try to answer all your questions using our Frequently Asked Questions page available from the Help button menu. However, here is some help on the more common problems:

Installing the free Scorch viewer plug-in

Windows 7/Vista/XP
XP: Service Pack 2 or 3

Internet Explorer

Firefox, Chrome and other browsers

Mac OSX
10.6 10.7 10.8
 

Firefox

Windows XP
XP: Service Pack 1

All Browsers

Mac OSX 10.4/10.5

Safari / Firefox


Installing Scorch on a PC running Windows XP Service Pack 1 (SP1)

If you are running Windows Service Pack 1 (SP1) then you will need to upgrade to Service Pack 2 (or later) to run the Scorch plug-in.

Information of how to install this free and recommended upgrade is available on Microsoft's website.

The following link for the XP Service Pack 2 upgrade may take you directly to the upgrade: Upgrade to XP Service Pack 2

Please then follow the instructions for downloading Scorch for Windows XP SP2 above.



Still Stuck?

If none of the above helps you then please contact us and we will respond rapidly.

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