Can We Help You?


We try to answer all your questions using our Frequently Asked Questions page available from the Help button menu. However, here is some help on the more common problems:

Installing the free Scorch viewer plug-in


Windows 8

Firefox

 

Mac OSX
10.7 - 10.10
 

Safari / Firefox

 

Windows 7/Vista/XP
XP: Service Pack 2 or 3

Internet Explorer

Firefox

 

Windows XP
XP: Service Pack 1

Internet Explorer / Firefox




Still Stuck?

If none of the above helps you then please contact us and we will respond rapidly.